Help Center
Cancellation
Cancellation
How to cancel, pause, or reactivate your subscription.
4 articles
Can I pause my plan instead of cancelling?
There is no pause feature; downgrading to Spark preserves your setup.
How do I cancel my subscription?
Cancel from billing settings; your plan stays active until period end.
I cancelled by mistake. Can I undo it?
Reactivate before your billing period ends to continue without interruption.
What happens to my channels when I cancel?
Social channels pause; web chat continues on the Spark free plan.