Fair Use Policy
How conversation limits work and what happens when you exceed them.
4 articles
What counts as one conversation?
One chat session equals one conversation, regardless of message count.
What if I get a one-time traffic spike?
The 10% buffer covers short spikes. We reach out before taking any action.
What is the Fair Use Policy?
How AURA handles accounts that exceed their plan limit.
Will I get a warning before hitting my limit?
You receive email warnings at 80% and 100% of your monthly limit.