Help Center Troubleshooting The widget is not showing on my website
Troubleshooting

The widget is not showing on my website

Common fixes for the chat widget not appearing on your site.

Try these checks:

  • Make sure the script tag is placed just before </body>, not in the <head>.
  • Check your browser console for errors.
  • Check your site's Content Security Policy (CSP) settings — AURA's domain must be allowed.
  • Try a different browser to rule out extensions blocking the script.
Last updated April 14, 2026  ·  7 views

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